top of page

All shipments destined outside of Switzerland and Germany, are entitled to import taxes and duty fees. International delivery costs do not include any taxes or duties, which may be applied by customs at the destination country and any duties or taxes incurred are the responsibility of the delivery recipient. MAKE ME SMILE has no control over this and can not be held as responsible for any of these fees or taxes, and is not responsible for any actions taken by customs on your package during delivery. In accordance with Swiss export regulations, MAKE ME SMILE is required to declare the exact value of all items. For more information on taxes, duties and customs regulations please contact your local customs office directly.

If the receiver refuses to pay taxes + duties or refuses the delivery for any other reason, the item(s) will be returned to our warehouse in Switzerland or Germany and the order will be refunded only once the item is returned back, excluding return shipping fee, original shipping fee, and a 50€ handling and restocking fee will be deducted from the amount of the order.

Please note that the duty and sales taxes are non-refundable through MAKE ME SMILE. However, you may be able to recover these by contacting your local customs bureau directly.

PAYPAL

VORKASSE (wir nennen Ihnen unsere Bankverbindung in der Auftragsbestätigung und liefern die Ware nach Zahlungseingang)

bottom of page